Pasco OS-8539 Educational Spectrophotometer Manuel d'utilisateur télécharger pdf (Page 31)

Model No. OS-8537 and OS-8539 Technical Support

Technical Support

Feedback

If you have any comments about the product or

manual, please let us know. If you have any sugges-

tions on alternate experiments or find a problem in

the manual, please tell us. PASCO appreciates all

customer feedback. Your input helps us evaluate

and improve our product.

To Contact PASCO

For technical support, call us at 1-800-772-8700

(toll-free within the U.S.) or (916) 786-3800.

fax: (916) 786-3292

e-mail: techsupp@pasco.com

web: www.pasco.com

mail: PASCO scientific

10101 Foothills Blvd.

Roseville, CA 95747-7100 USA

Contacting Technical Support

Before you call the PASCO Technical Support staff,

it would be helpful to prepare the following infor-

mation:

• If your problem is with the PASCO apparatus, note:

Name and model number (usually listed on the

label);

Approximate age of apparatus;

A detailed description of the problem/sequence of

events (in case you can’t call PASCO right away,

you won’t lose valuable data);

If possible, have the apparatus within reach when

calling to facilitate description of individual parts.

• If your problem is computer or software related,

please note:

Title and Revision Date of the software.

Type of computer (make, model, speed).

Type of external cables and peripheral devices.

• If your problem is computer or software related,

please note:

Part number and revision (listed by month and year

on the front cover);

Have the manual at hand to discuss your questions.

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Pasco OS-8539 Educational Spectrophotometer Manuel d'utilisateur Page 31